Delivery Policy
Processing time
Please allow 24-48 hours for your order to be processed. Processing times are not included in the estimated delivery time at checkout. Certain products could require additional 1-2 business days.
During sales and high volume periods processing time is 3-4 days.
Shipping rates
Estimated delivery
U.S. Express Shipping: 1 business day
U.S. Standard Shipping: 2-4 business days
International Shipping: 3-5 business days
International orders ship under DDP terms:
This means that applicable duties, taxes, and import fees are calculated and collected at checkout, so your order can be delivered without additional customs charges upon arrival. Customs processing times are outside of our control, we are not responsible for delays caused by customs inspections, carrier disruptions, weather events, incorrect shipping information, or circumstances beyond our control.
U.S. Standard Shipping: 2-4 business days
International Shipping: 3-5 business days
International orders ship under DDP terms:
This means that applicable duties, taxes, and import fees are calculated and collected at checkout, so your order can be delivered without additional customs charges upon arrival. Customs processing times are outside of our control, we are not responsible for delays caused by customs inspections, carrier disruptions, weather events, incorrect shipping information, or circumstances beyond our control.
Calculated at checkout and vary depending on your delivery location.
Pre-Order Items
Items listed as 'PRE-ORDER' begin processing on the date indicated in the product description and vary between items.
To ensure a smooth and efficient delivery process, please note that any orders containing pre-order items will be fulfilled in two separate shipments. Items available for immediate shipment will be sent first. To avoid any potential delays or complications, we recommend placing two separate orders: one for in-stock items and one for pre-order items.
To ensure a smooth and efficient delivery process, please note that any orders containing pre-order items will be fulfilled in two separate shipments. Items available for immediate shipment will be sent first. To avoid any potential delays or complications, we recommend placing two separate orders: one for in-stock items and one for pre-order items.
Dispatch notification
If you have not received a dispatch/delivery notification within the specified processing time or dispatch date,
please notify us by sending an email to delivery@andreaiyamah.com including your order number.
Item not delivered?
Item not delivered?
If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days before contacting us because packages may have been delayed by selected courier service.
Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered.
Please note that refunds will not be issued for lost packages, however items will be resent if a package cannot be traced.
Temporary Shipping Suspension
Due to current circumstances, we are temporarily unable to ship orders to Israel, Iran, and Russia. We apologize for any inconvenience this may cause and appreciate your understanding.
Pickups
Andrea Iyamah has retail outlets in Lagos opened 6 days/week ready with pieces available to shop:
THE LAGOS STORE
HOUSE A, 1701 VIOLET YOUGH
VICTORIA ISLAND
LAGOS
NIGERIA
-
MONDAY TO WEDNESDAY
10 AM - 6 PM
THURSDAY AND FRIDAY
10 AM - 8 PM
10 AM - 8 PM
SATURDAY
12 PM - 8 PM
SUNDAY
CLOSED
+234 808 688 3048